LEGAL & TRUSTSecurity

XIEOS Security & Trust

Last Updated: February 8, 2026

Security is foundational to XIEOS. Because XIEOS connects enterprise data, workflows, intelligence, automation, decision support, and operational processes, security and governance are integrated across the platform.

Data Protection

XIEOS applies technical and organizational safeguards designed to protect information against:

unauthorized access;
unauthorized disclosure;
alteration;
loss;
destruction;
misuse.

Security measures may include encryption, access controls, authentication, authorization, tenant isolation, logging, monitoring, backup, recovery, vulnerability management, and incident response.

Identity and Access Management

XIEOS uses controlled-access principles including:

least privilege;
role-based access;
granular permissions;
organization boundaries;
administrator controls;
authentication;
session management.

Enterprise Data Isolation

XIEOS is designed to maintain logical separation between enterprise environments and prevent unauthorized access across customer environments.

Access to Customer Data is governed by applicable permissions and authorization controls.

AI Security

XIEOS addresses security considerations associated with AI-enabled enterprise systems, including:

prompt injection;
malicious inputs;
unauthorized AI access;
data leakage;
excessive permissions;
unauthorized model interaction;
unsafe automation;
AI manipulation;
model misuse;
AI-generated misinformation;
unauthorized action execution.

AI capabilities operate within applicable permissions, policies, workflows, and governance controls.

Human Oversight

XIEOS supports intelligent and automated workflows.

Customers determine where human review, approval, escalation, and additional governance are required for material decisions and actions.

Auditability

XIEOS provides appropriate visibility into platform activity through applicable mechanisms such as:

system logs;
workflow history;
access records;
permission information;
relevant system events;
audit records.

Available audit information depends on the relevant service and configuration.

Infrastructure Security

XIEOS may use specialized infrastructure and technology providers for hosting, networking, storage, security, monitoring, authentication, AI processing, communications, and other platform services.

Service providers are managed according to applicable security, privacy, operational, and contractual requirements.

Vulnerability Management

XIEOS applies security practices appropriate to its technology environment, which may include:

code review;
dependency management;
vulnerability assessment;
security testing;
configuration review;
monitoring;
remediation.

Incident Response

XIEOS maintains processes for:

detection;
investigation;
containment;
remediation;
recovery;
appropriate notification.

Where notification is required, XIEOS follows applicable legal and contractual requirements.

Backup and Resilience

XIEOS applies appropriate backup, recovery, availability, and resilience measures according to the relevant service architecture.

Specific recovery commitments may be established through applicable commercial agreements.

Personnel and Confidentiality

Personnel with access to systems or confidential information are required to follow applicable security, confidentiality, access, and data-handling requirements.

Access is managed according to role and business necessity.

Privacy and Compliance

XIEOS integrates privacy and security principles into its platform and operating practices. How personal data is handled is described in the Privacy Policy.

For UAE-related processing, the applicable framework includes Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data, together with applicable regulations and other relevant laws.

XIEOS does not represent that it holds a particular regulatory certification or approval unless expressly stated.

Customer Security Responsibilities

Security is a shared responsibility.

Customers are responsible for:

protecting credentials;
managing administrators;
assigning appropriate permissions;
controlling integrations;
securing access devices;
configuring approval workflows;
applying appropriate human oversight;
ensuring lawful submission of Customer Data.

Certifications and Assessments

XIEOS maintains a commitment to strong security, privacy, governance, and compliance practices.

Where independent certifications, attestations, or assessments apply to a particular service, relevant documentation may be made available through appropriate enterprise channels.

Responsible Disclosure

Security researchers and other parties are encouraged to responsibly report suspected vulnerabilities.

Reports should include sufficient information to support investigation and remediation.

connect@xieos.com

Enterprise Security Information

Enterprise customers may request additional security and compliance documentation, including where applicable:

security architecture;
data-flow information;
subprocessor information;
security questionnaires;
business continuity information;
disaster recovery information;
assessment materials;
compliance documentation;
Data Processing Agreements.

Requests: connect@xieos.com

Security Updates

XIEOS continually evaluates and improves security practices as technology, threats, enterprise requirements, and regulatory expectations evolve.

This page may be updated periodically.